Plugin Purchases – Terms and Conditions
1. Plugin Licensing
All plugins purchased from Click Studio are purchased with a 12 month licensing subscription other than our ‘Lifetime’ licenses which are a one time payment and never expire.
All license subscriptions (12 month) are subject to a yearly license renewal fee. A 30% discount is applied to all renewals. This discount is off the full retail price at the time of purchase.
Plugins are licensed to be installed on the number of sites selected at purchase. Our ‘Unlimited’ option has no limits and can installed on an unlimited number of sites.
License subscriptions can be cancelled at any time either through your account area or directly with your chosen payment gateway.
2. Plugin updates
All plugins can be automatically updated through the WordPress plugins page for all valid and active license holders unless stated otherwise on the product description page.
Plugins will function as normal once a license is expired however updates will not be available.
Plugins sold and distributed by Click Studio are done so in the hope that they will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
All plugins are guaranteed to function on the latest version of WordPress (clean install) and with the latest stable version of any other plugins required for our plugins to function.
Support for our plugins is only available for customers who have an active license. Support and updates are granted for one year after the original purchase. After one year has passed, the purchaser must renew their license in order to continue receiving support and updates for the items purchased. For purchases that include an automatically renewing subscription, support will be provided for as long as the subscription remains active.
Support and updates for the purchased plugin are provided as long as it remains actively in development.
Whilst we attempt to provide the best support possible, we do not guarantee that any particular support query can, or will be answered to the extent, or within a time-frame that the inquirer is completely satisfied.
5. Plugin Delivery
After we have processed your payment successfully, you will receive an email with your order number and other purchase information. Your license key is available in your account area along with your plugin downloads. You can download the plugin by logging into the account created for you when purchasing the plugin and clicking on the appropriate link.
Should you not receive an email containing your information, please contact us to request your purchase information.
Access to re-download purchased files will be granted so long as your license key is valid. If a license key expires, download access to the associated files will be discontinued until such time as the license key is renewed.
All plugins are property of Click Studio. Claiming any type of intellectual or exclusive ownership rights of our products is strictly prohibited.
Our plugins are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur due to the use or inability to use our plugins.
Plugins and licenses are purchased for use on your personal site/s (or client’s site/s if you’re a developer). Under no circumstances can plugins and/or licenses be re-sold or packaged with another product with the intent to be sold. We reserve the right to cancel licenses at any time( without notice or refund) should this policy be broken.
7. Refund Policy
We firmly believe in and stand behind our products 100%, but we understand that it cannot work perfectly for everyone all of the time. If you are unhappy with your purchase, or you have an issue that we are unable to resolve, we will happily provide a refund.
Refunds are approved at our sole discretion and must meet at least one of the following conditions;
- You are within 30 days of the initial purchase of the plugin.
- Your issue(s) comes from not being able to install the plugin properly or get the plugin to perform its basic functions as stated on the product description page. You have attempted to resolve your issue(s) with our support team and offered reasonable time for us to rectify the problem.
Licensing Renewal fees: Yearly license subscriptions can be cancelled at any time. It is the sole responsibility of the license holder to cancel their subscription and no refunds will be issued on renewal fees.
Allow 7 days for refund requests to be processed.
Click Studio may occasionally send you emails related to the purchase of product(s) from our company. We may also send you occasional email newsletters relating to product updates and promotions. We will never sell or release your email to any third party vendors. You may opt out of these emails at any time without penalty.
9. License Agreement
By purchasing our product(s), you indicate and consent that you have read and agree to the Terms & Conditions listed and detailed on this page. We reserve the right to change or modify the current Terms and Conditions without prior notice or consent.